I’ve already asked you about your bad customer service stories, but now I want to hear the ones that make you go “wtf?!” Whether your stories are funny, sad, or just obscure, let’s hear ’em!
Last December, I was in The Bay looking for (yet another) new fragrance to try. I was interested in Guerlain’s Figue-Iris and Laurier-Reglisse, the only two out of the Aqua Allegoria line that I hadn’t been able to track down and try out (didn’t end up loving either.) And just as I was closing in on my prey —
“Hi my name is USA how may I help you today?” USA: Unhelpful Sales Associate.
-[cringe] “You know, I’m really fine, I just wanted to smell a couple Aqua Allegorias and –“
“No.”
-[pause] “I’m sorry, what?!”
“No.”
[awkward moment]
“You actually want to smell My Insolence.”
-“Um, I’m pretty sure I really don’t want–.”
[Takes Figure-Iris out of my hand, sprays My Insolence (four or five times) on a touche, and pushes it in front of my face] “It’s very young. Like you.”
-“You know, I’m really not looking for something like –“
“It’s perfect! Isn’t the bottle just adorable? The perfume is pink! It’s so you!” [Nodding like a maniac and grinning like the Cheshire Cat]
-“I’ve smelled it before. And I still don’t like it! I’m really not looking for something that sweet.”
“Have you smelled the original Insolence? The whole bottle is pink! You are so young and pretty, just like the colour pink.”
[exeunt Rae and all the common sense in the room]
