I really believe that great SAs should be rewarded, and not-so-great ones… shouldn’t be.

If I’m being helped by an artist (or any sales person, for that matter!) and she or he is rude, condescending, and pushy, I won’t buy from them, even if I love the product. Instead, I’ll come back in an hour or two (or even in a week or two) and buy it from someone else, if not picking it up and purchasing on my own.

Let me define “pushy”.

(buying shoes at Aldo)
—“Will this be all?”
“No, actually – I can’t remember what they’re called, but there were some Aldo insoles that I adore?”
—“Oh, sure, I’ll throw some in.”
“Not those ones – they were like, terrycloth?”
—“These ones are better. I’ve already rung them through.”
“I don’t want those.“
—“Fine, what size are you?”
“Six.”
—rings some through—
“I wanted the black ones, actually. Thanks for asking.”
—“Look, these are the exact same, but white.”
“Yes, and I want the black ones.”
—“You know what? I don’t think I have the black ones.”
“Then I don’t want them.”
—“FINE!” (mumbles: “who helped you today?”) [I guess they work on commission – they always ask this. She was about to type in that she did!]
“The girl at the front of the store. She was really helpful!” [NOT YOU, bitch.]

/end rant.

On the contrary, though, I think great SAs should be rewarded. If they help me find something and tell me to wear it around and come back at the end of the day if I still like it, and they’re gone at the end of the day? I’ll come back the next time I’m out shopping, just to buy from them. (Very gay Sephora fragrance guy, that means you! Even if you don’t work on commission, I would rather buy from you than the fat bitchy lady!)

So, how do SAs effect your purchases? And I want to hear your SA-from-hell stories!!