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Misikko… restoring my faith in companies after all :)

A very unexpected email popped into my inbox today, and I feel that it’s important for me to share it with you ladies. So without further adieu, here it is!

Dear Rae,

I just read your review and thank you very much for your honesty, believe it or not. […] There have been other bloggers/site owners who have expressed not feeling comfortable with the linking and of course have told them to link as they please.

As for the iron being defective, I do apologize and can send a replacement […]

In response to your comments about the Breast Cancer Awareness edition, it is more expensive because those proceeds go to charities .

If you would like a replacement although it seems that you do not wish to be in contact with us any longer, let me know and I would be more than happy to send one out and would still like for you to host the giveaway.

Thanks,

John

Confused? Here’s the background info you may be missing…

Am I still kind of ticked at Misikko? Of course — you can’t un-ring a bell; this doesn’t suddenly erase any of our earlier emails. I wasn’t the only blogger to feel pressured (or, at times, ignored) by Misikko, and I’m really glad that a bunch of you felt you could finally say something in the comments of my earlier post! However, I’m in complete approval at how they’re handling this situation, and am definitely impressed. Not only was their response polite and respectful, it took every point made into consideration with poise. I must admit, I didn’t see this one coming, but am very thankful that it did occur! 

Sometimes, it does take some major squeaking to get the driver to change the wheel… but it’s almost always worth it in the end. (Yes, even if you have to risk pissing off a lot, a few, or a bunch of people.) Misikko didn’t have to write me back politely, or even write me back at all, so I think it’s worth noting that they thought this was important enough to take the time to do so. 

The only problem I still have is the BCA edition being more expensive; I just don’t see how that makes sense. From my point of view, BCA editions should donate money from the profits, not charge consumers more to donate their funds! If that was the case, I’d just buy the normally-priced iron and donate money to the cancer association of my choice on my own!

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